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Managing your OEM and EOL support efficiently

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OEM & EOL/EOSL Product Support

We provide multi-vendor support. We will serve as the point of contact for equipment still covered by the OEM. We will then call the OEM for you, and make sure a ticket is opened, saving you the time and hassle of waiting on the phone or checking your email for a response.

EOL (end of life) support from DACPros protects your hardware assets after a vendor decides to discontinue a product or service. EOSL support (end of service life) is slightly different, referring to the date after which service and support will no longer be offered on a particular product by the vendor.

DACPros provides support for the discontinued and unsupported devices in your network. Our support services cover EOL and EOSL equipment as required – just give us a call to discuss what you have and what you need. We can source and replace parts and deal with the logistics on your behalf:

  • Line card
  • Power Supply Unit
  • Cooling and ventilation
  • Optics
  • Hard drives
  • Memory
  • PSU
  • CPU
  • Motherboard
  • Full diagnostic
  • Software & System updates
  • Custom pre-installation testing/configuration
  • Hardware audit
  • Order consolidation
  • Receiving and unpacking
  • RMA faulty devices and parts
With extensive hardware and infrastructure build experience and a commitment to service excellence, DACPros is the partner you’ve been looking for.Find out more

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Build and Deployment

Expert hardware and network infrastructure installation services. From racking and stacking to OS installation and data cabling.

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Hardware Maintenance

Ensure your infrastructure is running optimally with maximum efficiency and minimal disruption with regular pre-scheduled on-site attendance carried out by our qualified engineers.

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Project Management

Expert support for any part of your hardware journey. Reduce communication errors, eliminate delays and boost productivity with our tech-savvy project managers.

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Smart Hands Service

Our experts are on hand 24/7/365 to service your infrastructure, acting as an extension of your IT department.

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Get in touch

Our team is here to help you with your queries.